Fast, Tracked and Discreet Delivery

Delivery OptionsWorking DaysHow MuchFree On Orders Over
UK Royal Mail Tracked 482 Days£1.95 Per Order£19.99
UK Royal Mail Tracked 241 Day£2.95 Per Order£39.99
UK Royal Mail Special Delivery1 Day Guaranteed£5.95 Per Order£89.99
UK DPD Express Delivery

UK Mainland only

1 Day Guaranteed£5.95 Per Order£89.99
The Republic of Ireland3-5 Days£2.95 Per Order£24.99
EU Delivery5-10 Days£7.95 Per Order£39.99
USA and Worldwide Delivery7-15 Days£9.99 Per Order

Please note that ‘days’ means working days. 95% of Royal Mail Tracked 48 deliveries are delivered within 2 working days. 95% of Royal Mail Most tracked 24 deliveries are delivered within 1 working day but a small percentage will take slightly longer. Special Delivery orders are guaranteed to arrive within 1 working day.

We are a UK-based company and there are a number of national Bank Holidays throughout the year. Should your order be placed over a Bank Holiday, your items will be dispatched the following working day. While we always strive to deliver your order on time, Bank Holidays may cause a delay in the dispatch and arrival of your purchase. Should you wish to confirm when UK Bank Holidays are, please do not hesitate to get in touch with our team.

UK Delivery Options

Royal Mail Delivery Options

We will aim to dispatch all Royal Mail 24 Hour, 48 hour and Special Delivery parcels on the day of order (if placed before 3pm Monday-Friday). If placed after 3pm, your order will be dispatched the next working day.

Please note that these parcels take 1 or 2 working days to arrive so please take any Bank Holiday days into account when planning your order. All orders placed after 3pm on a Friday will be dispatched on the next working day the following week. *Delivery is not guaranteed and is dependent on the Royal Mail.

To keep you informed on the progress of your delivery, you will receive text message / email updates from Royal Mail as your package makes its way to you. These alerts are automatically sent by Royal Mail and won’t be seen by anyone other than the recipient.

Please use your tracking code on the Royal Mail website to view the shipping progress of your order.

Royal Mail Tracked 24/48 Delivery takes 1 working longer to the following locations:
Scottish Highlands: AB31, AB33-38, AB44-56. FK17-99, G83, IV1-28, IV30-39. KW1-14, PA21-33. PA35-40, PH18-26, PH30-42

DPD Delivery Options

DPD Express – Order before 1pm ( Mon – Fri ) for guaranteed next working day delivery.

Orders placed after 1pm will be dispatched the next working day

You will be given a 1 hour delivery window, which can be rearranged to suit you. Information on how to do this can be found on your sms/ email notifications from DPD. Or alternatively contact our Customer Support team.

Orders placed after 1pm Friday will be dispatched the next working day.

DPD express delivery is not available on weekends or bank holidays. Orders placed on either weekends or bank holidays will be despatched the next working day.

Service only available Mon – Fri.

DPD delivery services have limited availability in the below postcodes.

Please note if you order products onsite using DPD and live in one of the below postcodes an alternative delivery option will be automatically assigned by DPD. We have no control over what alternative delivery service is assigned.

Northern Ireland: BT1-94

Scottish Highlands: AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50

Scottish Islands: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3

Channel Islands: JE1-5 and GY1-10

Isle of Man: IM1-9 and IM99.

Isles of Scilly: TR21 – TR25.

There may occasions where not all delivery services are available to your postcode and your postcode is not listed above. If this happens an alternative delivery option will be assigned by DPD. Please note we have no control over what alternative delivery service will be assigned. Please contact us with any questions.

To see all DPD services available in your area click this link

To download the DPD app click here *

*If you use the DPD app to change your delivery address one extra day will be added to your delivery time. This extra delivery day is added by DPD to reprocess your order at their depot. 

Discreet Billing and Packaging

Your privacy is of the utmost importance to us. Our delivery service is 100% discreet. All orders are shipped in plain packaging i.e. plain brown boxes or padded envelopes for smaller items. The name Exotic Sex Toys or DW Toys will not be displayed anywhere on the packaging. No reference to the items contained in the parcel will be found on any of our outer packaging. Your credit or debit card statement will show only the name ‘DW Toys Ltd’.

The Republic Of Ireland Delivery Options

Delivery to the Republic Of Ireland costs £2.95 or is free for orders over £24.99. This will take an estimated 3-5 working days to arrive, customs clearance dependant.

Please note that European orders under the value of £ 40 will not be sent by tracked delivery. Any orders over £40 will be sent by tracked delivery 

European Orders – £7.95 Per Order

Each item sent to any EU country will be charged at £7.95 (per order). European orders usually arrive within 5 to 10 working days.

Please note that European orders under the value of £ 40 will not be sent by tracked delivery. Any orders over £40 will be sent by tracked delivery 

USA and Worldwide Orders – £9.99 Per Order

Each item sent to anywhere outside the EU will be charged at £9.99 (per order). USA and Worldwide orders usually arrive within 7 to 15 working days.

Please note that International orders under the value of £ 40 will not be sent by tracked delivery. Any orders over £40 will be sent by tracked delivery.

Please note that we are currently unable to offer shipping to the state of California in the USA

Import Duties & Taxes

If you order products from Exotic Sex Toys for delivery to an international destination, your order may be subject to import duties and taxes. These are applied when your order reaches the destination country. Please note that we have no control over these charges and the amount cannot be predicted.

You are responsible for payment of any such import duties and taxes. For further information, please contact your local customs office.

You must comply with all applicable laws and regulations of the country for which the order is destined. We will not be liable or responsible if any such law is broken.